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Click on a question for an immediate answer
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GENERAL
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| Applying to a Pepper Experience |
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- How do I book a place on an Experience?
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- Do I need to attend an interview?
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- How far in advance do I need to book?
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- What is the minimum age in order for me to come on an Experience?
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- How old are people likely to be on an Experience?
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- How many people will be on each Pepper Experience?
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- What kind of people will be on the Experience?
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| Financial Matters |
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- What is included in the cost of the Experience?
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- What is not included in the cost of the Experience?
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- Do I have to pay the full amount in one go?
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- Is the deposit refundable?
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- Why are flights not included in the price?
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- How much personal spending money will I need?
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- How should I hold my money for the duration of the Experience?
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- What Currency do they use in South Africa?
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| Health and Satefty |
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- Is there any emergency assistance?
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- How advanced are the medical facilities in South Africa?
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- What vaccinations will I need?
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- Is travelling in South Africa safe?
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- Do I receive any safety advice?
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- Is Insurance compulsory?
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| Personal Preparation |
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- Will I need a visa, and how much will it cost?
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- Do I arrange my own flights?
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- Can I fly with other members of the Pepper Experience?
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- Do I arrange my own personal insurance?
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- Will I be able to use my UK mobile phone in South Africa?
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- What else do I need to remember to bring?
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| Travelling and Arriving Abroad |
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- Will I get collected from the airport?
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- Will I have the chance to travel on my own?
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THE EXPERIENCE
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| Board-riding in Cape Town (option 1) |
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- Where will I be staying?
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- Where will the course be run?
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- Do I have to be a good boardrider to go on this?
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- Do I have to be a similar standard across all 3 boardriding sports?
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- Do I need to have my own equipment?
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- Can I take my own equipment?
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- Where would you advise me to purchase my own equipment?
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- What will I get out of the boardriding course?
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| Community Project in Cape Town (option 2) |
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- Where will I be staying?
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- Where will the projects be run?
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- What sort of projects will I be involved in?
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- What age will the children be that I am working with?
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- Will there be a donation given to the projects?
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- How often will I be working on the projects?
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- What will I get out of the Community Project?
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| Yachting Course in Cape Town (option 3) |
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- Where will I be staying?
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- Where will the course be run?
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- Am I guaranteed a qualification?
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- What will my qualifications enable me to do?
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- Do I need to have my own equipment?
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- What is the STCW'95?
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- Why is the STCW'95 not included in our initial programme price?
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| The 2 Week Pepper Road Trip |
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- Where will I be staying during the road trip?
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- Who will be on the road trip?
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- How will I get around?
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- What do I need to bring?
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- Will there be tour leaders on the trip?
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| The Dive Course in Durban (option 4) |
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- Where will I be staying?
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- Where will the course be run?
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- Am I guaranteed a qualification?
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- What will my qualifications enable me to do?
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- Do I need to have my own equipment?
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- What will I get out of the Diving course?
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| Community Projects in Durban (option 5) |
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- Where will I be staying?
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- Where will the projects be run?
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- How often will I be working on the projects?
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- What will I get out of the Community Project?
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| Surf Camp in Durban (option 6) |
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- Where will I be staying?
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- Where will the course be run?
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- Do I have to be a good surfer to go on this?
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- If I am already a good surfer will I benefit from the course?
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- Do I need to have my own equipment?
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- Can I take my own equipment?
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- Where would you advise me to purchase my own equipment?
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- What will I get out of the surf camp?
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| Game Reserve Courses in Limpopo |
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- Where will I be staying?
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- Where will the modules be run?
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- What will my qualifications enable me to do?
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- Do I need to bring any equipment?
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- Is there malaria in this area?
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- What will I get out of the safari courses?
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MISCELLANEOUS
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- What will the weather be like in South Africa?
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- What factor sun cream should I use?
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- How warm will the water be?
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- Any further questions?
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PEPPER'S ANSWERS
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GENERAL
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| Applying to a Pepper Experience |
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- How do I book a place on an Experience?
You need to fill out our booking form. This can be done online or by downloading a booking form and posting it to us. Along with your booking, we require a deposit of betwen £350 and £450, depending on the trip you have chosen. This will be returned to you should no places be available on the programme. When you receive our booking confirmation and payment schedule your place on the Experience is guaranteed subject to our terms and conditions.
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- Do I need to attend an interview?
Generally you will not be required to attend an interview, unless an Experience is under high demand, at which point we will need to select the individuals who we feel will benefit most from the Experience. You will be required to fill out our booking form however which includes references. We will assess this in order to determine who we feel will get the most out of an Experience.
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- How far in advance do I need to book?
Places for each Experience are in high demand so we strongly advise you to send us your completed booking form as early as possible to avoid disappointment.
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- What is the minimum age in order for me to come on an Experience?
You can apply for a place on one of our Experiences beforehand but it is essential that you are 18 years old when your Experience actually begins.
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- How old are people likely to be on an Experience?
Most individuals will be aged between 18 and 25.
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- How many people will be on each Pepper Experience?
The 3 Month Gap Year Experience will have approximately 15 to 20 people on it. Other trips will vary in size. Please contact and we can give you details on the specific trip that you are interested in
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- What kind of people will be on the Experience?
They will mostly consist of Gap year Students, University students, or individuals on a break from work.
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| Financial Matters |
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- What is included in the cost of the Experience?
To see a full break down of all that is included in each Experience please visit our Prices page.
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- What is not included in the cost of the Experience?
Flights, insurance, and food and drink are not included. Neither are vaccinations or visa's if required. Any further activities you wish to do other than those stipulated must be covered by your own spending money. Please visit our Prices page for full details.
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- Do I have to pay the full amount in one go?
No, all we ask to secure your place is a £450 deposit which is paid with your booking application. This deposit is included in the overall price of the Experience. The remaining balance is payable according to our payment schedule.
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- Is the deposit refundable?
Yes, if we cannot offer you a place on our Experience we will repay the deposit in full. However if we offer you a place and you cancel at a later date, you will not receive your deposit back. For more details please refer to our terms and conditions.
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- Why are flights not included in the price?
We have learnt that some individuals will be travelling directly before or after our Experience. This, together with other factors, such as the fluctuating price of flights, means it is more beneficial for you to book your own flights to ensure that your individual needs are met.
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- How much personal spending money will I need?
A budget of £60-£80 per week is likely to be more than adequate. Obviously this is dependent on the individual and other factors such as how much extra you want to be doing outside of the Experience and the exchange rate.
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- How should I hold my money for the duration of the Experience?
ATMs can be easily found at almost every destination of our Experience. We suggest you take a small amount of cash, a few travellers' cheques, and a bankcard with a 'Mastercard' or 'Visa' sign on it. You should seek advise from your local bank as to the cards that are accepted in South Africa and any charges that may be issued when withdrawing cash.
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- What Currency do they use in South Africa?
The local currency in South Africa is the Rand. For the current exchange rate please see www.xe.com.
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| Health and Satefty |
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- Is there any emergency assistance?
Net Care, a private Emergency Medical Response organisation, will ensure that every individual will receive emergency assistance anywhere in South Africa.
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- How advanced are the medical facilities in South Africa?
Medical facilities are of an extremely high standard in South Africa and medical services are available throughout the country.
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- What vaccinations will I need?
There are no compulsory vaccinations or medications that are needed for travel on the Pepper Experience in South Africa. However should you be travelling after the end of the experience or if you want to know more regarding medical advice and travel, please seek professional advice from your local GP.
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- Is travelling in South Africa safe?
Safety is Pepper's highest priority and we are constantly working to ensure your security. South Africa is a wonderful country but also can be a dangerous one if basic safety precautions are neglected. Travelling is safe as long as you are aware of certain basic things which will all be covered in your orientation. Petty theft can be a problem in certain areas but again vigilance and taking basic precautions go a very long way towards making sure you aren't a victim of any crime>
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- Do I receive any safety advice?
You will be given extremely detailed safety information upon your arrival in South Africa including precautions to take. You will also be provided with individual South African sim cards for the use in your mobile phones as well as a comprehensive list of contact numbers in the case of an emergency. You will also receive a safety lecture at each new destination of the Experience containing any extra advice that is necessary.
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- Is Insurance compulsory?
Personal travel insurance is compulsory on all of our Experiences and is fairly inexpensive to take out with your nearest STA branch or local travel agent. For more information on our requirements please refer to our terms and conditions.
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| Personal Preparation |
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- Will I need a visa, and how much will it cost?
Will I need a visa, and how much will it cost? If you hold a British passport a tourist visa can usually be obtained on arrival in South Africa. It is your responsibility to ensure that you are able to obtain a valid visa for South Africa and that your passport is valid for at least 6 months after the end of the Experience. Visas are issued purely at the discretion of the Embassy. We recommend that you seek further advice from the South African Embassy to avoid any problems.
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- Do I arrange my own flights?
Our team at STA Travel will be on hand to provide you with suggested flights that coincide with your Experience. You are perfectly entitled to search for alternative flights independently.
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- Can I fly with other members of the Pepper Experience?
Our team at STA Travel provide all our members of the Pepper Experience with provisional reservations when they have made their booking and, subject to availability, try to ensure that everyone is on the same flight. However the flights are only reserved and you must confirm them within a stated time period. If you do not do this you will have to make alternative flight arrangements.
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- Do I arrange my own personal insurance?
We will send you details of our recommended insurance policy once you have booked. You are entitled to take out an alternative policy provided that it satisfies our requirements as shown in the terms and conditions. The insurance company must be made aware of exactly what your Experience entails.
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- Will I be able to use my UK mobile phone in South Africa?
Provided that your mobile phone has 'international roaming' capabilities, you will be able to use it in South Africa. Coverage is generally good, but may decrease in some of the more rural areas we stay in. We recommend that you seek advice from your network provider to ensure that this service is available to you. On arrival in South Africa we will be providing you with local sim cards which will be significantly cheaper to call one another and for people in the UK wishing to contact you in South Africa. Alternatively, public phones and international phone cards are readily available for international calls at reasonable rates.
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- What else do I need to remember to bring?
Anything you may need during your experience can be bought in South Africa. Certain personal items such as medication need to be brought with you. A comprehensive list of useful items will be sent to you, depending on your programme choices, after booking.
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| Travelling and Arriving Abroad |
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- Will I get collected from the airport?
Provided your flight is in a designated arrivals window and you have organised in advance with us, you will be collected by a Pepper representative at Cape Town International airport, and driven to your accommodation to relax and meet the other members of the Pepper Experience.
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- Will I have the chance to travel on my own?
The Pepper Experience is fairly action packed and intensive and you will therefore not have time to travel for extended periods on your own. However you will have opportunities to go away on day trips or weekends and we will be happy to help you out and give you advice regarding this. We will also give you as much support as possible for any further travel you wish to do after the Pepper Experience and advice on putting your newly acquired skills and qualifications into practice elsewhere in the world.
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THE EXPERIENCE
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| Boardriding in Cape Town (option 1) |
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- Where will I be staying?
For our surfing and kiteboarding programme you will be staying at a Backpacker's lodge in the centre of Cape Town with the Pepper Community Projects group, 5 minutes from the beautiful Atlantic beaches, a close walk to the shops, restaurants and vibrant nightlife. Our wake-boarding camp will take place at a stunning dam 90 min outside Cape Town. There you will stay and get unlimited coaching from our wakeboarding pro.
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- Where will the course be run?
Our surfing and kiteboarding programme will be run along around the Cape peninsula allowing you to experience the huge variety of beautiful beaches and surf spots. Our instructors will make a daily decision as to where to take you depending on factors such as wind direction, swell size and swell direction. Our wakeboarding camp will be run at the dam up the west coast.
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- Do I have to be a good boardrider to go on this?
No - our board-riding programme is tailor-made to suit riders of any ability. For absolute beginners our programme will allow you to develop your skills in as short a time as possible. For good riders, our programme will give you the chance to dramatically improve and gain unique knowledge from our extremely experienced pros.
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- Do I have to be a similar standard across all 3 boardriding sports?
No. All the sports are treated independently with separate instructors.
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- Do I need to have my own equipment?
All equipment will be supplied to you for all of the board-riding sports. Depending on your individual requirements you may wish to purchase your own.
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- Can I take my own equipment?
If you already have your own equipment for any of the board-riding sports then feel free to bring it. Please speak to us in advance regarding this though. Also seek advice from your flight carrier regarding the individual sports equipment allowances as charges may be imposed.
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- Where would you advise me to purchase my own equipment?
We would certainly advise you to purchase any board-riding equipment in South Africa as it is of extremely high quality and cheaper than the UK. We have a personal relationship with numerous shapers and surf shops in Cape Town and Durban and we will happily put you in touch with them for advice.
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- What will I get out of the boardriding course?
Boardriding sports are, worldwide, becoming more and more popular every day. Benefits are not only due to the excitement and exhilaration that they offer but also due to the fact that they teach dedication and control as well as allowing you to see some beautiful places and be part of a healthy, outdoor, lifestyle. The Pepper boardriding programme is a unique chance to experience three amazing sports and the lifestyles that surround them. We aim for you to come out of these three weeks with the basic skills to competently take up any of these sports and continue with them in your own time.
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| Community Project in Cape Town (option 2) |
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- Where will I be staying?
You will be staying at a Backpacker's lodge in the centre of Cape Town with the boardriders group, 5 minutes from the beautiful Atlantic beaches and a close walk to the shops, restaurants and vibrant city nightlife.
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- Where will the projects be run?
They will take place in a community centre just outside the city. You will be transported to the centre by a dedicated driver who will be with you all day.
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- What sort of projects will I be involved in?
Many areas in Cape Town suffer from crime and rampant drug abuse. A frighteningly large number of children who grow up in these areas are drawn into this cycle. The community centre where you will be working is dedicated to providing children from the surrounding community with a place to grow and learn in a safe and structured environment. The Pepper programme involves working with young children both in their schools and at the community centre after school hours. You will have the opportunity to be involved in a variety of projects including arts and crafts, sport and music. For more details please refer to "The Experience" page.
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- What age will the children be that I am working with?
They will generally be between the ages of 7 and 13
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- Will there be a donation given to the projects?
The cost of doing the community service option includes a donation which will be provided to SHAWCO in order to facilitate the Pepper programme and to ensure that the learners have all the necessary equipment and meals etc that allows them to partake in these after school programmes rather than be on the streets. For full details of what this includes please see our prices page.
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- How often will I be working on the projects?
You will spend 3 weeks in Cape Town and will be working on the projects during the weekdays (i.e. mon-fri). Weekends will be free for you to explore Cape Town and join up with the rest of the Pepper group for a few trips out of the city.
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- What will I get out of the Community Project?
You will be working with children in an area in which drugs and crime are often a likely route for them to follow. The aim of this programme is to provide a safe and encouraging environment for these children to learn life skills and other skills such as sports, music, arts. This will hopefully give them an outlet to avoid being sucked into the cycle of crime and drugs that is a way of life in this area. Apart from the knowledge that you are helping out in a much needed and important programme, you will also develop your teaching, life skills and leadership skills, aspects that will are hugely beneficial to you when dealing with future employers.
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| Yachting Course in Cape Town (option 3) |
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- Where will I be staying?
For the duration of the course you will be staying on board the yachts. For the majority of the time these will be docked at the Waterfront in the heart of the city, with a host of shops, restaurants and bars. It is also a 5 minute drive from the beautiful Atlantic beaches and a short walk from the nightlife centre
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- Where will the course be run?
Courses will be run on board the yachts in and around the Cape Peninsula as well as up the west coast. Certain theory modules will be done in the yacht club, which has classrooms and suitable equipment.
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- Am I guaranteed a qualification?
We cannot guarantee you a qualification, but we will do our best to ensure that you are as prepared for your assessment as possible. Obviously the end results depend on your attitude towards the courses but there is no reason whatsoever as to why you should not achieve the desired qualifications if you work hard and are determined.
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- What will my qualifications enable me to do?
The competent crew qualification is for those who would like to become active crew members rather than just passengers. By the end of the course you should be able to steer, handle sails, keep a lookout, row a dinghy and assist in all the day to day routines on board. The Day skipper course gives you the chance to take charge on short passages under instruction. You will concentrate on pilotage, boat handling, seamanship and navigation. See: http://www.rya.org.uk/Courses/sailcruisingcourses.htm for more information
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- Do I need to have my own equipment?
All your equipment will be provided including your course log book, the certificates
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- What is the STCW'95 ?
This is a 7 day course which is a necessary requirement for formal employment on board a yacht. It comprises of three main components: fire fighting, first aid and sea survival.
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- Why is the STCW'95 not included in our initial programme price?
Due to the fact that many people that choose our yachting programme are not going to go on to work formally in the yachting industry and are doing it for personal experience and skills, we did not make this a necessary section of the programme. This course can be taken at any time anywhere in the world if at a later date you wanted to take it. However we also offer this to you in Cape Town as an add on course should you plan to travel and work in the industry. Please contact us for more information.
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| The 2 Week Pepper Road Trip |
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- Where will I be staying?
You will be staying at a number of carefully selected backpacker's lodges up the East Coast between Cape Town and Durban. You will also be camping very briefly in a spectacular camp site and one of our favourite spots on the route.
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- Who will be on the road trip?
You will be travelling up the coast with everyone on the Pepper Experience plus your driver and Pepper tour leaders.
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- How will I get around?
You will be driven in the Pepper bus for the duration of your road trip between Cape Town and Durban.
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- What do I need to bring?
All necessary camping equipment will be provided. All the equipment for the various activities that are on offer at each destination will also be provided. Any personal items such as sun cream and medication must be brought with. A comprehensive list of useful items will be provided to you upon booking.
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- Will there be tour leaders on the trip?
Yes, you will have tour leaders who will be with you the whole way, making sure that this a fun and exciting trip and giving you information and advice on all the activities and spots along the way.
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| The Dive Course in Durban (option 4) |
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- Where will I be staying?
You will be staying in a stunning lodge overlooking the Kwazulu-Natal coast line, 15 minutes south of Durban.
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- Where will the course be run?
You will be picked up each day from the backpackers lodge and taken to the dive centre. The theoretical lessons will take place at the centre which is fully equipped with a swimming pool and all equipment. Dives will be done on Aliwal Shoal off a boat which is also fully equipped with all equipment, including emergency oxygen and first aid kits.
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- Am I guaranteed a qualification?
We cannot guarantee you a qualification, but the PADI courses are designed and taught in order to allow you to get qualified and with a little bit of dedication and the right attitude, you will almost certainly gain your qualifications.
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- What will my qualifications enable me to do?
Your PADI diving certificates that you acquire will allow you to dive in various conditions and places depending on which level of qualification you reach. Have a look at the padi website (www.padi.com) for more information on each qualification and what it allows you to do.
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- Do I need to have my own equipment?
All the equipment and dive gear will be provided for you as part of the programme.
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- What will I get out of the Diving course?
Regardless of your previous diving experience, the Pepper diving programme will give you the opportunity of experiencing one of the top 10 dive spots in the world whilst enabling you to become a more advanced and higher qualified PADI diver. You also have the opportunity, depending on your level of qualification to work in dive centres throughout the world with your new qualifications.
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| Community Projects in Durban (option 5) |
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- Where will I be staying?
You will be staying at a lodge near the centre of Durban. It is close to the beach front and the popular Florida road area of the city, which is renowned for its restaurants and night-life.
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- Where will the projects be run?
Our community projects in Durban will be working with facilitators from icare. You will be working in a whole range of projects throughout the city and its surrounding area, varying from working in schools to food distribution in community centres.
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- How often will I be working on the projects?
You will spend 3 weeks in Durban working on various projects. You will spend the weekdays on the projects and have the weekends free to experience Durban and go on excursions with the rest of the Pepper group.
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- What will I get out of the Community Project?
The Community projects option in Durban is very different from the one in Cape Town. In Durban you will not be working with one set group or programme but will be involved with a large variety of different projects and organisations (see the experience page for more information)
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| Surf Camp in Durban (option 6) |
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- Where will I be staying?
The Pepper surf camp will take place approximately 90 minutes north of Durban in a surf lodge, set amongst beautiful indigenous trees and close to a wide range of different surf breaks - any surfers' paradise.
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- Where will the course be run?
Our instructors will take you to the best surf spots for the conditions each day. Brief talks and video analysis will take place in the camp itself.
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- Do I have to be a good surfer to go on this?
You don't have to have any previous surfing experience to go on the surf camp. You will be under the coaching of experienced professionals who pride themselves as being able to get you to a competent level in as short a time as possible.
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- If I am already a good surfer will I benefit from the course?
If you are an experienced surfer, being part of the Pepper surf camp gives you the chance to surf at some world class waves whilst being coached by experienced and qualified professional surfers.
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- Do I need to have my own equipment?
You don't need to have any of your own equipment. All equipment will be provided for you.
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- Can I take my own equipment?
Please feel free to bring your own surf equipment. Please speak to us in advance regarding this though so that we can make arrangements regarding transport etc. Also seek advice from your flight carrier regarding equipment allowances as charges may be imposed.
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- Where would you advise me to purchase my own equipment?
Surf Africa has some of the best shapers and surfboard manufacturers in the world. It is also relatively inexpensive to purchase equipment in South Africa. If you decide to purchase any equipment out in South Africa, speak to us and we will help you out in finding the best equipment and deals.
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- What will I get out of the surf camp?
The Surf Camp will be a 3 week immersion into surf culture and skills. You will not only learn how to stand on a board and enjoy this amazing sport, but also gain valuable knowledge of ocean safety, rips and tides and surf etiquette. We aim for you to come out of our surf camp with a solid foundation in surfing and the skills and knowledge to pursue this healthy and incredible sport on your own.
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| Game Reserves |
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- Where will I be staying?
The Pepper game reserve programme will take place in two separate game reserves in the Waterberg region of South Africa. The reserves are approximately two hours outside Johannesburg. You will be staying in fixed accommodation in the first reserve and a tented bush camp in the second reserve.
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- Where will the modules be run?
The modules are between 2 and 4 days each and will be run within the game reserves with our professional ranger training organisation. These are private game reserves in which we have concessions in true wilderness allowing you the opportunity to see a side of the reserves that isn't seen by tourists.
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- What will my qualifications enable me to do?
These two weeks count towards a FGASA 1 qualification, the course followed by anyone wanting to become a field guide/game ranger and work in the wildlife industry.
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- Do I need to bring any equipment?
You do not need to bring any equipment with you on the game reserve programme. All necessary equipment will be provided.
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- Is there malaria in this area?
No, one of the major advantages of the Waterberg region is the fact that it is malaria free.
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- What will I get out of the safari courses?
Life on a game reserve is constantly changing and it's possible that things will happen whilst you are on the programme, that you will have a chance to be involved in. The aim of this programme is to give you the chance to get involved in the conservation and wilderness side of South Africa and the opportunity to see some of the most powerful and beautiful wildlife in the world from an insiders perspective.
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MISCELLANEOUS
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- What will the weather be like in South Africa?
You will be in Cape Town in the height of summer so be prepared for perfect weather but also an extremely powerful sun. As you move up to Durban you will be going from their rainy season into their most pleasant time of year with hot and less humid weather. The game reserves in Limpopo will be dry and fairly hot this time of year.
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- What factor sun cream should I use?
The sun in South Africa is extremely powerful and we recommend nothing less than factor 30spf. This will prevent early burning and will allow your skin to become accustomed to the strong sun.
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- How warm will the water be?
In Cape Town the water temperature depends on the side of the peninsula that you are at. The Atlantic side is not as warm as the Indian Ocean and you will need to wear a wetsuit, a 4:3 should be adequate. As we move up the coast the water will become warmer. By the time you reach the tropical ocean of Durban you can swim and surf in board shorts or a bikini.
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- Any further questions?
Please email our team at info@experiencepepper.co.uk where we will be at hand to answer any queries you may have.
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